Pay Parking Fines
Pay a parking fine online
Pay a fine, check the processing status or dispute an infringement online via the i-Park website.
Parking infringement fees are set to increase from 1 October 2024 following a Government announcement.
As infringement fees were last reviewed in 2004, these changes made by central Government ensure the fees align with the inflationary changes from the past two decades. All Councils in New Zealand are required to use these new fees and can no longer make any amendments for their own territories.
From 1 October, anyone who is issued a parking infringement anywhere in New Zealand will receive the increased fee.
For more information about these changes visit - Parking Infringement Increases from 1 October 2024
How infringements are processed
A parking enforcement officer will issue an infringement notice when the user of a motor vehicle has committed an offence.
A ticket is legally served when it is:
- Placed under the vehicle's windscreen wiper
- Handed to the driver
- Posted to the last known registered address.
If you pay the infringement fee within 28 days of the notice's issue, Council will not take further action.
Ways to pay a parking fine
Pay online via i-Park
Parking infringement payments are processed via the i-Park website. Using the i-Park site means you adhere to the i-Park website terms and conditions (i-park.co.nz).
Pay in person
Pay in person using cash, EFTPOS or credit card at Rotorua Lakes Council, 1061 Haupapa Street, Rotorua. You will need the infringement notice number or the registration number of the vehicle.
Pay via online banking
You will need to provide the bank with the Infringement Notice number or Parking Ticket number. The bank will have all the other required details.
To set up Rotorua Lakes Council for your Bill payment:
- Log on to your internet banking.
- Select your Bill Payment function.
- Under registered payees search 'Rotorua Lakes Council', then select the parking fine payee account as your Bill Payee. You do not need the bank account number.
- Follow the prompts. (Please ensure you enter the Parking Ticket Number in the required field).
If you experience difficulty paying online contact your bank's customer service number.
Disputing an infringement
- If you wish to deny the offence or explain why you committed the offence, you must contact i-Park, in writing or on the i-Park website, within 28 days. You may choose to have the matter heard in Court.
- If your explanation is not accepted, you will be sent a letter outlining any further options you may have before the matter is lodged in the Court.
- If the matter isn't settled in some way within 28 days, a reminder notice will be sent to the registered owner of the vehicle.
- If, after a further 28 days, the matter still hasn't been settled, the issuing authority will usually lodge the matter with the Court as an unpaid infringement fee. Additional costs will be added to the original fine.
Note: If you have been wrongly infringed for not displaying a current registration or Warrant of Fitness please supply proof of the current registration or Warrant of Fitness.
