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Alert

Rotorua Lakes Council will close midday Friday 20 Dec 2024 and reopen Monday 6 Jan 2025. Building services & LIMs are on hold until 10 Jan 2025. Visit our Property & Building section for more information.

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Building & Consents

The 20-day statutory working day clock is on hold from 20 December 2024 to 10 January 2025 for building consents, resource consents and land information memorandums.

During the closure period we will be accepting electronic lodgements of consents only, but vetting will not begin until Monday 6 January 2025.

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Subscribe to our building newsletter

Stay up to date with what's happening in the building control unit at Council by subscribing to the building newsletter. These services and information are specific to building within the Rotorua district. It also provides a quick overview of any significant changes in legislation affecting the industry.

If you're in the building industry, or undertaking a building project, email your details to buildingnewsletter@rotorualc.nz to subscribe.

Read our most recent building newsletter issues

Building services fees and charges

For current fees and charges related to building services, including consent application and lodgement fees, inspections, building warrant of fitness and alterations/change of use, please visit the page below.

Current fees and charges schedule

Complaints

Customers can appeal or complain about any building control function performed by the building consent authority. Complaints offer valuable feedback on our services and help us improve. To file a complaint, please submit it in writing, either in person or by mail. Anonymous complaints or complaints not made in writing will not be addressed. We will respond to all complaints promptly.

Address complaints or appeals to:

Manager Building Services
Rotorua Lakes Council
Private Bag 3029 Rotorua

Related information

Housing in Rotorua
Read the Building Act 2004 (legislation.govt.nz)
Building Performance (building.govt.nz)
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