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Alert

Rotorua Lakes Council will close midday Friday 20 Dec 2024 and reopen Monday 6 Jan 2025. Building services & LIMs are on hold until 10 Jan 2025. Visit our Property & Building section for more information.

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Love Your Place - Summer in Rotorua

Love your place this summer! If you're heading out to make awesome memories in Rotorua, check this essential guide to what's on, things to do with kids, being kind to your kurī, staying safe while you swim, and important dates for holiday Council services.

Let's all play our part to keep our community safe, protect the environment and keep services running smoothly.

Keep Rotorua tidy

Treasure our outside places by always taking your rubbish home with you. Call us any time on 07 348 4199 if you:

  • Have questions or concerns about rubbish/recycling collections
  • See illegal dumping, an overflowing bin or litter
  • See toilets in our reserves that need maintenance.

Holiday rubbish and recycling

There is no rubbish/recycling collection on Christmas Day (Wednesday). All collections for that week move one day later from Thursday onward. Check your street's rubbish and recycling dates below.

Rubbish & recycling info

Alcohol ban areas

We have year-round 24/7 alcohol bans - public places where you can't drink alcohol - in place in Rotorua. Get familiar with the Alcohol Ban Bylaw to make sure you have fun responsibly this summer.

Alcohol Ban Bylaw - PDF

Fires and fireworks

Don't light without checking it's alright! Fires and fireworks are banned in our park and lake reserves. Did you know that lots of our reserves have free barbecues you can use?

If you're celebrating with fireworks, check the rules and always be considerate of your neighbours.

Regulations around fireworks in Rotorua

Noise complaints

Please have fun responsibly and be considerate of your neighbours. If someone near you is partying a bit too much this summer, call our Noise Control team on 07 348 4199 to make a noise complaint.

Noise Control
Kind to your kuri - dog relaxing in a hammock

Be kind to your kurī

Where to walk your dog

Dogs aren't allowed in the CBD, even on a leash. If you're taking your pooch out and about this summer, check the list of places you can exercise your dog on and off leash.

Keep our outdoor spaces clean by always picking up your dog's poop.

Dog safety in the heat

Walk your pooch early morning or later in the evening, watch out for hot surfaces and always have fresh water and shade available. Never leave your dog in a hot car.

Animal Control

If you need to call Animal Control about dog attacks, dogs rushing at people, roaming or injured dogs, and wandering livestock, our animal control staff are on call 24 hours a day to respond, even over summer. Phone 07 348 4199.

Rotorua Animal Pound
Closed from Friday, 20 December 2024
Re-opens 11.30am Monday, 6 January 2025
Animal Control

Water and swim safe tips

Pool safety

Keep little ones safe near pools, inflatable pools and paddling pools by always supervising and emptying when they're not in use. Check your swimming pool's safety and compliance.

Swimming at the beach or lake

Before you swim, check out these safety and health resources:

Be a safe boatie

Stay safe on the water and know the rules about boating in the bay (boprc.govt.nz).

Conserve water

Summer usually brings higher water usage, which has a big impact on the city's infrastructure and environment. You can help conserve water by:

  • Keeping lawns longer to retain more water
  • Watering lawns or gardens using a hand-held hose during cooler hours of the day
  • Not leaving sprinklers on for long periods of time
  • Using a watering can instead of a hose to water your garden.

If you see a water leak or other water/wastewater issue, contact us 24/7 on 07 348 4199.

Council services and facilities

Some services, including our Customer Centre, are closed during the Christmas period and will reopen on Monday 6th January 2025. The 20-day statutory working day clock is on hold from 20 December 2024 to 10 January 2025 for building consents, resource consents and land information memorandums.

Services like water, rubbish and recycling, noise and animal control are operating as normal during the holiday period.

Customer Centre - Civic Centre, 1061 Haupapa Street

Closed from midday Friday, 20 December 2024
Re-opens 8am Monday, 6 January 2025

Our call centre will still be open 24 hours, seven days a week. Call any time on 07 348 4199.

Rotorua Library at Te Aka Mauri

Reduced hours: 24th Dec - 4th Jan 10am to 4pm
Sundays, public holidays inc. Christmas Day closed
Normal hours: Monday to Friday 9am to 5.30pm
Saturday 10am to 4pm

Sign up for a free digital membership to access the eLibrary's thousands of eBooks, eMagazines and other online resources.

Find out what's on at the Library this summer

Rotorua Aquatic Centre

Go for a splash at the newly refurbished Rotorua Aquatic Centre! Check the website for summer holiday opening hours.

Rotorua Aquatic Centre

Community Safety Hub - 1161 Hinemoa Street

Safe City Guardians are working every day except Christmas Day. From Mon 23rd December until Fri 3rd Jan, the Safety Hub will be open during these times:

Weekdays and saturdays 8am - 1pm
Sundays and public holidays closed

Summer fun

This summer we're posting heaps of Rotorua's hidden gems, event info and our favourite stuff to do around the rohe on our social media pages. Make sure you give us a follow, so you don't get FOMO.

Tiktok | Instagram | Facebook

What's on in Rotorua

Rotorua Nui is the place to go for what's on, including festivals, arts and sporting events and community workshops.

Go to Rotorua Nui

Information for visitors

Nau mai, haere mai! If you're visiting our lovely lands this summer, here are some quick tips to get the most out of our region.

Visitor centres/i-sites

We have one visitor centre in the CBD and two at key forest entry points. Their summer opening hours are:

Rotorua CBD i-site Open 7 days 8.30am - 5pm Closed Christmas Day
Titokorangi/Redwoods i-site Open 7 days 9am - late Closed Christmas Day
Waipa i-site Open 7 days 9am - 4pm Closed Christmas Day

Rubbish and recycling facilities

Stuck on where to take your rubbish or campervan wastewater? Help keep our city beautiful by using local waste facilities.

Freedom camping areas

Freedom camping, whether self-contained or not, is not allowed in our reserves. There are some spots you can camp or park your certified self-contained camper - check the locations, facilities and restrictions before you park up.

Freedom camping in Rotorua

Parking in our CBD

To make the most of your Rotorua adventure and support our local businesses, it's handy to know the ins and outs of parking in the CBD.

Get information on where to park, how our mix of paid and time-restricted parking zones work, and what to do if you get a ticket. You can also download the PrestoPark app to make paying for your parking even easier.

Parking in Rotorua
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