Privacy Policy - app

Types of data collected

Personal Data

The Service does not require you to log in or register to use the Application. While using our Service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• Phone number

Usage data

Usage data is collected automatically when using the Service.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Information collected while using the application

While using our Application, in order to provide features of our Application, we may collect, with your prior permission:

• Information regarding your location
• Pictures and other information from your Device's camera and photo library

We use this information to provide features of our Service, to improve and customize our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on your device.

You can enable or disable access to this information at any time, through your Device settings.

We may use your personal information for any purpose which is stated to you at the time of collection or that you otherwise authorise and to:

• Communicate with you (email, push notifications)
• Analyse usage of the Service
• Provide you with further information, news, and promotional material
• Carry out marketing, promotional and publicity purposes including direct marketing, market research and surveys
• Produce reports and summarise research data which may be shared with a 3rd party but will not identify any of our users individually
• Improve the performance of the application, and to customise to your preferences

We will not sell, rent, or lease your personal information to third parties. Your personal information will be made available internally for the above purposes and we may also disclose your personal information to trusted third parties or subcontractors, who have agreed to treat your personal information in accordance with this privacy policy, for similar purposes.

We will only use or disclose personal information that you have provided to us, or which we have obtained about you for the above-mentioned purposes, or:

• If you have authorised us to do so;
• If we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for national security in the performance of their functions;
• If we believe that the use or disclosure is reasonably necessary to enforce any legal rights we
• may have, or is reasonably necessary to protect the rights, property and safety of us, our community, or others; or
• If we are authorised, required or permitted by law to disclose the information.

Personal information collected on this Service is collected and held by Rotorua Lakes Council. We will take reasonable efforts to protect personal information that is held by us from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

This application contains hyperlinks to third party websites. Some of the links may request or record information from users or use cookies or other methods to collect information from you. We have no control over and are not responsible for the content of such websites, or for the manner in which those websites collect, hold, use and distribute any personal information you provide.

We will collect personal information provided by you if you participate in our promotions and competitions. We collect this information in order to conduct the promotion or competition. WE may disclose such information to third parties such as agents, contractors and prize suppliers to conduct the promotion or competition. We may also use and disclose this information as set out in this privacy policy. Entry is conditional on providing this information. If the information is not fully supplied the entry may be void.

Under the Privacy Act 2020 you have the rights of access to and correction of personal information that we hold about you. This can be done by contacting us at info@rotorualc.nz

We reserve the right, at our discretion, to update or revise this privacy policy at any time. Changes to this policy will take effect immediately once published on this application and Rotorua Lakes Council website.

If you have any questions about our privacy policy, or any other related matter, please feel free to contact us at info@rotorualc.nz

This privacy policy was last updated 16 March 2023