Council maintains records of each service connection location, which is the point where the service connection enters the property boundary from the public main. This information can typically be provided upon request, usually over the phone.
Council also maintains a Property File for each property, which generally includes a drawing of the wastewater drainage arrangements.
Cost and timeframes
The cost of the connection will depend on the work needed. You need to arrange payment details directly with your contractor.
Road Corridor Access requests and timeframes
If work is required inside the road corridor on water mains or a public sewer under footpaths or roads, the contractor must submit a Road Corridor Access Request before work can commence. This can take up to 15 days to process from the date of application.
