Accessibility

Accessibility on Rotorua Lakes Council websites

Our websites aim to:

• Conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, as per the NZ Government Web Accessibility Standard
• Work on the most common browsers, platforms and devices, and with assistive technologies.

Accessibility limitations we're aware of

Despite our best efforts to ensure accessibility of our sites, there may be some limitations. Please contact us if you observe an issue not listed below.

1. Comments or file uploads from other users: Uploaded images may not have text alternatives.
2. Archived or old files, including images, PDFs, scanned documents and other files: Images may not contain text alternatives, documents may not have navigation or work with screen readers.
3. Technical content, which may be difficult to understand.

What we're doing to improve accessibility

Rotorua Lakes Council takes the following measures to ensure accessibility of the Rotorua Lakes Council website:

• Include accessibility throughout our internal policies
• Use automated accessibility tools to identify potential issues
• Updating older files to meet accessibility requirements as we find them
• Rewriting complicated text or providing simple English versions
• Monitoring our websites' accessibility compliance via staff training and third-party tools.

Feedback

We welcome your feedback on the accessibility of the Rotorua Lakes Council website. Please let us know if you encounter accessibility barriers on the Rotorua Lakes Council website:

• Phone: +647 348 4199
• Visit: 1061 Haupapa St, Rotorua, 3015, New Zealand.

Technical specifications

Accessibility of the Rotorua Lakes Council website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Use of text on the site

If you find the text size on this website is too small or too large to read comfortably, you can change the size of the text via your browser. You can also specify the font styles, colours, and foreground and background colours. The way you do this varies from browser to browser.

(Please note - some PCs will allow you to increase text size simply by holding down the 'control' and 'alt' keys and using the wheel in the middle of the mouse to make the text larger and smaller.)

You can increase the size of text on the screen by following the instructions below.