How the wastewater system works
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Toilet: Only flush pee, poo and paper. Small sanitary items can cause big issues – put ALL sanitary items, nappies, wipes (even flushable ones) dental floss etc. in the bin. Download the toilet poster to learn more.
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Laundry tubs and stormwater drains: Don’t pour hazardous waste such as paint, pesticides, solvents and used automobile oil down drains - dispose of by taking to landfill. Wash equipment and vehicles on unsealed ground to prevent polluted wastewater flowing into stormwater drains.
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Household drains: Wastewater pipes on private property are property owner’s responsibility. Maintain drains and replace leaky pipes to avoid stormwater seeping into the wastewater network, overloading pipes and causing overflows.
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Kitchen sink: Cooking fats and oils can harden and block pipes if rinsed down your sink – allow these to cool and harden, then scrape into the bin. Download the kitchen sink poster to learn more.
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Manholes: Contact Council ASAP on 07 348 4199 to report any damage or spillage from a manhole.
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Stormwater network: Is owned and maintained by Rotorua Lakes Council. Stormwater drains on private and industrial sites are owned and maintained by the land owner.
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Stormwater downpipe’s: Are the property owner’s responsibility - check your stormwater downpipe connects to the stormwater network not the wastewater network.
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Gully trap: Most common point where stormwater enters the sewerage system. Rainwater from roofs, rubbish and yard run-off should NOT be entering your gully trap. Ensure it’s raised to prevent a blockage and overflow entering your home.
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Industrial activities: A stormwater licence is required for all sites that undertake ‘high risk activities’ to prevent contaminated water entering waterways and threatening our freshwater ecosystems.
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Tree planting: Tree roots mature and can cause a blockage or breakage to pipes – plan your planting.mature and can cause a blockage or breakage to pipes – plan your planting.