Official Information Request - Parking

Sent: Tuesday, 13 April 2021 3:28 pm

Subject: Official Information request - parking complaints/fines and Parking Wardens fines/threats against

I refer to your online Official Information requests of 11 March 2021. Apologies for the one day delay in replying as I was on leave yesterday.

I respond below as per your two requests:

Request 1 - parking complaints/fines

The number of complaints received about on-street parking each year for the past five years (January 1, 2015, to December 31, 2020).

Total = 3,052

This includes 'parking enquiries' (933), 'requests for action' (667) and parking 'happening now' (1,452) requests. There is no specific category for parking complaint.

Please note that parking enquiries may also contain items other than complaints so is an estimate.

Please provide the number of cars which were fined over the five-year period.

RLC has no data on this prior to the implementation of the parking services contract as it was not collected.

Since i-Park scan car implementation (1/5/19 to 31/12/20) - 23,582 vehicles.

Please provide the number of cars which were towed over the five-year period.

1

Please provide the three streets or roads with the most complaints over the five-year period, including the total number of complaints.

Council's database does not contain data in a searchable form for the location/street of the complaint. The data only records the complainant's home/contact address.

Request 2 - Parking Wardens fines/threats against

The number of fines given by parking wardens about on-street parking each year for the past five years (January 1, 2015, to December 31, 2020).

Note: These figures are for the calendar years.

2015 - 30,839

2016 - 30,362

2017 - 35,162

2018 - 24,068

2019 - 25,339

2020 - 23,070

Note: All escalations to the Ministry of Justice have been included in this data but may not have resulted in a fine. This does not include tickets for traffic offences.

Please provide the amount of money collected over the five-year period.

Note: These figures are for the financial year 1 July to 30 June.

2015/2016 - $312,249

2016/2017 - $364,974

2017/2018 - $331,474

2018/2019 - $194,146

2019/2020 - $273,774

2020/2021 (to 31 Dec 2020) - $323,546

Please provide the three streets or roads with the most fines over the five-year period, including the total number of fines.

i-Park, on behalf of RLC, have issued the following tickets on the associated streets which have terminated with a fine. All escalations to the MOJ have been included in this data but may not have resulted in a fine.

The number of threats made against parking wardens each year for the past five years (January 1, 2015, to December 31, 2020).

18

The number of parking wardens assaulted each year for the past five years (January 1, 2015, to December 31, 2020).

1

Please break down the type of assaults and the total number.

Assaults (1):

a) Shove warden

You have the right to seek an investigation and review by the Ombudsman of this response. Complaints can be sent by email to info@ombudsman.parliament.nz, by fax to (04) 471 2254, or by post to The Ombudsman, PO Box 10152, Wellington 6143.

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Regards